General FAQ

What should I expect in the Lunar Leaves tin?

Each tin comes with 28 tea bags of your chosen flavour, a mini journal, sticker sheet, and an activities deck.

Where are your teas sourced from?

We take pride in sourcing our ingredients from multiple locations around the world. We work closely with our tea sommeliers to ensure that as much as possible our teas support family-run farms and artisan makers who are passionate about quality.

What is the shelf life of your teas?

All our teas are selected and packed in time to ensure the best experience for you. We highly encourage you to consume the teas within one year of purchase, after which, the flavours may differ from the intended tasting profile.

What are your tea sachets made of?

We care deeply about the environment, and try to find eco-friendly ways of doing things. Our tea sachets are made from biodegradable fibres that won't harm Mother Earth.

Do you have special packages for corporate gifts?

We think Lunar Leaves makes for a beautiful and thoughtful gift for colleagues and conference guests. Talk to our team at glow@lunarleaves.co about our offerings.

Is my personal information protected on your site?

Yes, your privacy is very important to us. You can feel secure about the information you provide when ordering as it's all encrypted and protected against unauthorised access.

I have a different question for you: how do I contact you?

Ask us anything: you can reach out to our team at dream@lunarleaves.co and we’ll be in touch as soon as possible.

Shipping FAQ

Is self-collection available?

Unfortunately, self-collection is temporarily unavailable.

Where do you ship to?

Our team is constantly working on expanding the range of shipping destinations. Currently, we ship within Singapore and across South East Asia. So if you're browsing from a country that we don't currently ship to, please write to us at dream@lunarleaves.co, and we'll do our very best to make it happen.

When will my order ship?

To ensure that your tea leaves arrive at their destination in perfect condition, we only pack them after an order has been made. We’ll process your order within three working days and ship it out right afterwards.

How long will shipping take?

For orders within Singapore, your order should arrive within three to five working days after dispatch. For customers across South East Asia, expect delivery within 14 working days after placing your order with us.

Are your products available for wholesale?

For all wholesale inquiries, please email us at glow@lunarleaves.co.

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